Privacy Policy

Privacy Policy for https://reliable-plumber-knoxville.buzzchronicle.net

Introduction

Welcome to the online presence of Reliable Plumber in Knoxville (hereafter referred to as “we,” “us,” or “the Company”). We are dedicated to maintaining a transparent and secure environment for our users while respecting their privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with international data protection laws, including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online platform, including but not limited to our website, mobile applications, online services, and products offered through https://reliable-plumber-knoxville.buzzchronicle.net. However, please note that it does not extend to third-party websites or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using any of our applications or online services as an authorized user.
  2. Visiting any page linked to this Privacy Policy on our website.
  3. Subscribing to our newsletters, emails, or receiving calls and text messages from us.

Personal Data Collection

We gather various types of personal data for different purposes, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information for financial services we provide.
  • Purchase Information: Data related to products or services you buy from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for analytics and personalization.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your responses to surveys, feedback forms, and customer support interactions.
  • Social Media Information: Details from social media platforms when users connect their accounts to our services.
  • Product Information: Data provided while exploring or purchasing products on our website.

We collect this data through direct user input, automated systems, and partnerships with third parties who assist in data collection and processing.

Cookies

We employ cookies to enhance your experience on our site and for analytics purposes:

  • Strictly Necessary: These cookies ensure basic functionality of our website and services.
  • Preference: They remember your preferences, such as language or display settings.
  • Analytics: Used to analyze user behavior and trends, helping us improve our services.

Users can control non-essential cookie usage through our Cookie Manager, providing transparency over data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security protocols to safeguard your personal data:

  • Encryption: We use encryption for secure data transmission and storage.
  • Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors.

Your Rights (depending on your location)

As a user, you may have specific rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Restriction or object to the processing of your data.
  • Portability of your data.
  • Right to non-discrimination based on certain activities related to your data privacy.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team via the contact methods provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for changes.

Contact Information

For any questions, requests for data access or deletion, or complaints, please contact us: